Custer Products

Consult with us at 800-490-3158

FREE SHIPPING FOR ORDERS OVER $149
FREE SHIPPING FOR ORDERS OVER $149

Warranty

  • All CPL Products: 3 Year Limited Warranty*
  • All WL Products: 3 Year Limited Warranty*
  • All HID Products: 1 Year Limited Warranty*
  • Incandescent Lights: 3 Year Limited Warranty*
  • All STR & STRL Lights: 3 Year Limited Warranty*
  • All Battery Operated Lights: 2 Year Limited Warranty*
  • All Wired Light Bars & Tow Lights: 3 Year Limited Warranty*
  • All Lite-it-Wireless Light Bars: 3 Year Limited Warranty*
  • LCB400 – 1 Year Limited Warranty*
  • Case Quantity Lights: Limited 1 Year Warranty*

*Product must be received & inspected prior to credit issuance

Returns

Any and all returns must be authorized by Custer Products. Limited Warranty items will be tested, repaired and returned whenever possible. If the product is deemed defective and within warranty, Custer Products will have the option to replace or credit the lowest product selling price within the warranty period.

Restocking Charge

A 15% restocking charge will be assessed to any non-defective product return

Limited Warranty

Custer Products Ltd. warrants its products to be free from defects in material and workmanship under normal use and services as set forth in this Limited Warranty.

General 1, 2 & 3 Year Limited Warranty

Custer warrants to the original purchaser only of each new product made by Custer which proves to be defective in material or workmanship within the limited warranty period from the date of shipment. Custer will, at Custer’s option repair or replace without charge upon return to Custer of the defective product provided any defect in the product is brought to the attention of Custer within the terms of this limited warranty period. The above limited warranty does not apply, and no warranty, either express or implied shall be applicable (a) to damage resulting from accident, alteration, misuse or abuse; (b) if the product is not installed, operated and maintained according to procedures recommended by Custer; or (c) if the serial number, date code, or other identifying marks affixed to the product by Custer are removed, obliterated or defaced. In no case shall the limited warranty be extended to defects in materials components (including but not limited to bulbs), or services furnished by third parties nor to the installation of the product performed by third parties. Any repairs made to any Custer’s products, components or any parts thereof are replaced or altered or any attachments are added to any Custer’s products or components during the warranty period by anyone other than an authorized Custer distributor in accordance with service manuals, parts, accessories, or attachments, authorized by Custer for use in Custer’s products, the purchaser shall pay for such repairs, parts, attachments and alterations without recourse against Custer, and Custer shall be relieved or responsibility for fulfillment of the limited warranty with respect to such affected products or components.


Warranty Policy

Please make sure to register your product.

No warranty work will be done on unregistered products.

Custer Products will, at our option, repair or replace upon return of the defective product provided any defect in the product is brought to our attention within the terms of this limited warranty period.

Limited Warranty – Lite It Wireless warrants its products to be free from defects of material and workmanship for a period 3 years from date of purchase.

This warranty will not apply or be extended to products subject to misuse, neglect, accident, improper use or to maintenance of products which have been altered or repaired by anyone other than Lite It Wireless or its affiliates.

Products Covered – This Limited Warranty shall extend to the products and components manufactured, supplied or repaired by Lite It Wireless, but shall not extend to products, parts or equipment supplied by other manufacturers and used by Lite It Wireless to manufacture, supply or repair the products, which shall only be warranted for the specified period by such manufacturers.

Exclusions – Batteries, magnets, plugs, straps and switches are excluded from warranty. The warranty does not cover parts that are subject to normal wear and tear.

Limits of Liability – Lite It Wireless will not be held liable to you or any other party for any damages that result from the failure of this product. Damages include, but are not limited to: lost profits, damage to equipment, and incidental or consequential damages arising from the use or inability to use this product.

Lite It Wireless will not be responsible for any damage or losses, direct or indirect, arising from any cause whatsoever, nor for damage to equipment caused by improper installation or modifications by installing or using this product, the user accepts all terms described herein.

Warranties are non-transferable.

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