About Custer Products
Custer Products believes in the relentless pursuit of excellence in everything we do.
We take pride in our commitment to quality products and quality service—we’re the Leader in Lights for a reason.
Custer Products manufactures and distributes LED lights, tow lights, and other related lighting products to the trucking, towing, agricultural, off-road, and safety industries through a network of distributors in the United States, Canada, Mexico, South America and Europe.
The Custer Credo
We believe our first responsibility is to the tow drivers, truckers, farmers, boaters, recreational vehicle and off-road enthusiasts, distributors and manufacturers who use and sell our products. In meeting their needs, everything we do must be of high quality.
We must constantly strive to reduce our costs in order to maintain reasonable prices. Customer’s orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.
We are responsible to our employees. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and accurate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must be free to
make suggestions and complaints. There must be equal opportunity for employment, development, and advancement for those qualified. We must provide competent management and their actions must be just and ethical.
We are responsible to the community in which we live and work. We must be good citizens—support good works and charities and bear our fair share of taxes.
Meet the Team
Brad Custer – CEO
Brad founded Custer Products in 1993, following 15 years of management experience at a testing laboratory. Brad is a graduate of the University of Mount Union, earning a B.A. in Business Administration. He is also the holder of a U.S. Patent for a lighting product.
Brad and his family frequently attend Cleveland Browns and Cavalier games. He has also been seen riding a Harley-Davidson and shanking golf balls at local courses.
Andy Haag – President
Andy Haag has served in various marketing, sales and management positions for The Babcock and Wilcox Company, Roadway Express and The Sherwin-Williams Company. He brings to Custer Products entrepreneurial energy, a strong sense of urgency and a fanatical focus on customer service.
Andy has a B.A. in Business Administration from the University of Mount Union and a J.D. from the Ohio Northern University College of Law. A lifelong resident of Northeast Ohio, he is a dedicated and long-suffering Cleveland sports fan. He grudgingly accepts sales orders from customers who follow the Pittsburgh Steelers. Andy is an avid fly fisherman and hiker. His next personal goal is to hike the 1,444 mile Buckeye Trail.
Andy welcomes your comments, questions and ideas. He can be reached via email at email@example.com or at 800-490-3158.
Todd Reish – Production Manager/Technical Support
Todd has been with Custer Products for over 19 years. His technical background and innovative thought process play a very important role in the production and manufacturing of our lighting products. Along with managing our production, he’s also a great asset to our customer service team when it comes to helping our customers with technical support.
He enjoys spending his free time building hot rods and rooting for his favorite football team, the Pittsburgh Steelers.
Lois Ezzo – Customer Service/Warehouse Manager
Lois has been a fantastic attribute to the Custer team for the past 7 years. Lois supervises the Customer Service department and the shipping of orders. She very much enjoys talking with customers and helping them with their orders and questions. Her favorite flavor of ice-cream is vanilla.
Barb Fausnight – Customer Service Representative/Inside Sales
Barb has played an intricate role in the Customer Service Office at Custer Products for almost 5 years now. She enjoys working with our customers and sales reps. She has been happily married for 25 years and has 3 children and 1 grandson. Barb and her husband love to cook together and she enjoys gardening and reading. She is a very valuable part of the Custer Products team!
Erica Myers – Customer Service Representative
Erica has been a customer service representative at Custer Products since the fall of 2014. Along with customer service, Erica enjoys using her creative talents on our website design & she also designed our most recent catalog. She graduated from Kent State University in 2014 with a Bachelor’s Degree in Science and grew up in beautiful Akron, OH. When she’s not being a tremendous asset to Custer, Erica spends her free time with her husband, Nick & her Miniature Australian Shephard, Gemma.
Jill Clapper – Finance Manager
Jill Clapper is the Finance Manager for Custer Products. Jill promptly pays our bills, manages our cash, and prepares our income statement and balance sheet.
Terri Olenik – Purchasing Manager
Terri serves as Purchasing Manager for Custer Products. She effectively deals with all Custer suppliers, and manages our inventory.
The Custer Crew
Custer Products is pleased to work with Weaver Industries and Summit County Development Disabilities who provide us with hard working, passionate workers who help us with packaging and other tasks. We couldn’t do what we do without them.